Housekeeping services South Africa

We offer a comprehensive range of housekeeping services tailored to meet your needs, including regular weekly or bi-weekly cleaning, deep cleaning, move-in/move-out cleaning, appliance and wardrobe organization, laundry and ironing, and special occasion cleaning. Our team ensures that every corner of your home is spotless, fresh, and well-maintained, providing flexible options to suit your schedule and preferences.

Yes, all our housekeeping staff undergo thorough background checks to ensure your safety and peace of mind. Additionally, our team is trained in professional cleaning techniques, customer service, and confidentiality. We emphasize hiring trustworthy, reliable, and skilled personnel who uphold our high standards of quality and integrity, ensuring you receive dependable service every time.

Absolutely! We understand that every home and client is unique. You can customize your housekeeping services by selecting specific tasks, scheduling frequency, and any special requirements you may have. Our team is flexible and committed to providing personalized service that aligns with your lifestyle, preferences, and budget. We encourage open communication to ensure your expectations are fully met.

Yes, we supply all necessary cleaning supplies and equipment required to carry out our housekeeping services. Our products are environmentally friendly and safe for your household, ensuring effective cleaning without harmful chemicals. If you prefer to use specific products or have sensitivities, please let us know in advance, and we can accommodate your preferences.

Scheduling can be done easily through our online booking system or by discussing your preferred dates and times during your initial consultation. We offer flexible scheduling options, including weekly, bi-weekly, monthly, or one-time services. Once your preferred schedule is confirmed, our team will coordinate to ensure timely and consistent service delivery aligned with your availability.

Our housekeeping staff adhere to strict safety protocols, including the use of personal protective equipment (PPE), proper handling of cleaning chemicals, and maintaining hygiene standards. We also train our team on safe cleaning practices, including proper lifts, ventilation, and handling fragile items. During health crises such as COVID-19, we follow additional health guidelines to protect both our staff and clients, ensuring a safe environment for everyone.

The cost of our housekeeping services varies depending on factors such as the size of your home, the type and frequency of services required, and any specific requests. We offer competitive rates tailored to your needs, with transparent pricing and no hidden fees. After evaluating your requirements, we will provide a detailed quote that outlines all costs involved, ensuring you have clarity before proceeding.

Yes, we are committed to environmentally responsible cleaning practices. We offer eco-friendly cleaning options using biodegradable, non-toxic cleaning products that are safe for your family, pets, and the environment. If you prefer green cleaning methods, please specify this during your booking, and we will tailor our service to meet your eco-conscious preferences.

We understand that plans can change. You can reschedule or cancel your housekeeping appointment by providing us with at least 24 hours’ notice. Cancellations made within this window are usually free of charge, depending on your specific booking terms. For last-minute cancellations or rescheduling, please contact us as soon as possible so we can accommodate your needs and adjust our schedule accordingly. Our team is committed to flexibility and customer satisfaction.